Privacy Policy

Introduction

GuardGate McLean Fences respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website or services.

By using our services or website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you request a quote or contact us, we may collect personal information including:

• Your name and contact information (phone number, email address, mailing address)
• Property information and location where services are needed
• Project details and preferences
• Payment information when you hire us for services

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity:

• IP address and location data
• Browser type and version
• Pages you visit and time spent on our site
• Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• To provide quotes and communicate about your fencing project
• To schedule appointments and complete your service requests
• To process payments and maintain transaction records
• To improve our website and customer service experience
• To send you updates about your project or service-related information
• To comply with legal obligations and protect our business interests

We will never sell your personal information to third parties.

Information Sharing

We may share your information in the following situations:

• Service Providers: We may share information with contractors, suppliers, or service providers who help us complete your project
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: If our business is sold or merged, your information may be transferred to the new owners

We do not share your information for marketing purposes with unrelated third parties.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookie settings through your browser preferences. However, disabling cookies may limit some features of our website.

We may use analytics services like Google Analytics to understand website traffic and user behavior. These services may collect information about your use of our site and other websites.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes using secure connections (SSL/TLS) for sensitive transactions and limiting employee access to personal information.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Project records and communications are typically maintained for several years for warranty and business purposes.

You may request deletion of your personal information by contacting us, though we may need to retain certain information for legal or legitimate business reasons.

Your Rights

You have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you
• Correction: You can ask us to correct inaccurate information
• Deletion: You can request that we delete your personal information
• Opt-Out: You can opt out of marketing communications at any time

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a new "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

GuardGate McLean Fences
6862 Elm St #830
McLean, VA 22101
Phone: (703) 423-0212
Email: support@mcleanfencing.com